Frequently Asked Questions

1. What is Sugarbox?

Sugarbox is a subscription box service that is specially curated for you. Each box has handpicked full size fashion, beauty, lifestyle and gourmet products giving you more happiness than money can buy. 

You can subscribe to our service by choosing from our monthly, quarterly, semi-annual and yearly subscription plans. The plans are designed to ensure that each sugarbox has products worth more than what you pay for. Your sugarbox will arrive at your doorstep at the end of the every month.

 

2.  What will I receive in the sugarbox?

Every month, our stylists will curate an exciting monthly box full of fun and excitement, across fashion, beauty, food, lifestyle and more; which we will deliver to your doorstep. The monthly box features full-size products and premium items including tried-and-true classics, celebrity favourites, and newly launched products.

We may also include bonus items sometimes, just for an extra pinch of sugar!

 

3. I did not understand the subscription plans?

There are four specially designed subscription plans that you pay for one time:

Monthly: You pay Rs.1,499 and receive a sugarbox full of indulgent goodies at the end of the month.

Quarterly: This 3 box subscription costs Rs.4,197 for a total saving of Rs.300. You pay Rs.1,399 per box (Rs.1,399 X 3 = Rs.4,197). Each box is sent to you at the end of every month.

Semi-Annual: This 6 box subscription costs Rs.7,794 for a total saving of Rs.1,200. You pay Rs.1,299 per box (Rs.1,299 X 6 = Rs.7,794). Each box is sent to you at the end of every month.

Annual: This 12 box subscription costs Rs.11,199 for a total saving of Rs.3,600. You pay Rs.1,199 per box (Rs.1,199 X 12 = Rs.11,199). Each box is sent to you at the end of every month.

 

4. How do I subscribe to sugarbox?

You can subscribe to sugarbox by clicking here. Once you have made the payment, you will receive an automated email confirming your purchase.

 

5. Is the payment for the Quarterly/Semi-Annual/Annual subscriptions supposed to be made every month or is it a one time billing?

The payment for the quarterly, Semi-annual and Annual subscription plans are all onetime payments.

 

6.  Can I send a sugarbox as a gift?

Absolutely! Each sugarbox is carefully designed and packaged to be the perfect gift for you or your loved ones. You can purchase any of our subscriptions plans as a gift for your loved ones. Your gift will arrive at your loved ones door step at the end of every month.

 

7. How do I gift a sugarbox subscription?

Sending a sugarbox as a gift as extremely easy! You need to select your subscription plan by clicking here. Once selected, you will see an option to send it as a gift. You need to enter the personal details of the loved one you want to send the sugarbox too. Your gift will arrive at your loved ones door step at the end of every month.

 

8. Do the products inside the sugar box keep changing or are they the same as the ones on your website?

Each sugarbox is designed to be a box of sweet surprises for you at the end of the month. Hence, we never reveal the box contents to you until it is sent out. The products you see on our website are from previous boxes. You can buy individual items from previous boxes from our online store. Each month our stylists will curate a new and exciting box full of fun and excitement, across fashion, beauty, food, lifestyle and more.

 

9.  When can I expect my monthly shipment?

We want you to end your hardworking month with some colour and start the new month with excitement. You will receive your sugarbox at the end of the month just in time to give you a pat on the back and the pampering of love you deserve.

When you start your subscription plan, it starts from the current month. The box is revealed on our website only once all of it our shipped out, which is at the end of every month. For e.g. If you subscribe on December 10th, you will receive a December box by Dec 31st.